SDP MULTIMEDIA GROUP
Full Customer Support Package:
Business License 32 User Server
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PURPOSE:Teamspeak 3 servers afford users privacy to chat without sale or retention of content, text, and other data retained by no-fee-services. Use for conferencing or in-game coordination of teams is common. Use for file distribution of protected works without authorization or use for harassment or staging, planning, or organization of harassment or civil disobedience to include riots, criminal purpose, or civil wrongdoing or harm to any person is prohibited, and will result in termination at the discretion of the firm. Professional conduct and business atmosphere is expected of all customers, including policies in context with public safety and national public policy against felony stalking, harassment, or other forms of fraud (see 18 USC 2261A and 18 USC 1431 for limitations in specific detail).
ASSISTANCE:Cancellation and Service Changes can be performed by using your PayPal Subscription tools to cancel service at any time. The firm does not retain your payment information, and relies on PayPal to handle all subscriber fees and funds, as well as to provide trusted 3rd party relief should ordinary dispute first through customer service be contested. We have never had a ruling against our firm, but we choose to pay refunds in most cases at our discretion to support our satisfaction goals and service availability expectations. Service Assurance (SA) is not a cause for refund, due to the nature of possible abuse and risk of incitement in misuse of telecommunication products. Mediation is best effort, and proper Internet Safety and fair use rules are recommended to minimize impact from bad actors, competitors, and abusive community conduct. Additional produts including VPN and private network voice hosting for select groups are available. Prices constitute public facing hosting and best effort abuse countermeasures of a high-availability server.
We will then, when we so deem, disable your server after non-payment. Sometimes we are a little slow to do this, as Oklahoma allows 10 days grace period on late payments. Usually in 11-30 days after non-payment a suspension will be made, and the server will be deleted after 90 days following a failed due date.
We can manually cancel accounts for cause or upon request. User verification is required to cancel service, and must be made by the Billing Party, with 90 day period for reactivation thereafter to prevent data loss due fraud. Use of the service to harass or organize harassment may result in sudden termination, at the sole discretion of the firm, and is not authorized use.
PRODUCT:Business License Servers allow you to charge customers for features. Gaming License Servers do not. If you plan on collecting money from users of your gaming group or selling privileges or rights, you will require a Business Use License available from SDP MULTIMEDIA GROUP.
LICENSE:A "COMMERCIAL USE" license differs from the non-commercial personal-use-only license of "GAMING SERVERS", and allows you to obtain payment from customers for participation in your voice chat service.
Unlike DISCORD, no records are retained by the host of voice or text chats on BUSINESS LICENSE servers using Teamspeak3. Communication via DISCORD and SKYPE are therefore "NOT SUBJECT TO PRIVACY OF USERS" as would be your telephone or other private communication service, and meta data including keywords and content analysis are created every time you use GMAIL or DISCORD.
Teamspeak is based on Private Key to Private Key encryption, and does not retain messages on the server unless modified by the host. Login times and users and total user logins are kept including last-login dates. This License Cannot Be Combined with Other Hosting Products or other hosting services.
SUPPORT:SDP MULTIMEDIA GROUP is a small business in Pontotoc County, located there since 1990, and offers telephone support for customers as-available.
Support is in concert with local charity and assistance for disabled communities. Telephone support is subject to availability as a service, so we may assist our clients with limited mobility or other legally registered medical disabilities with priority.
Due to medical service priorities, harassment will not be tolerated. All calls to customer support are recorded and monitored, in the interest of reducing abuse.